Employee and customer interaction within coffee shops.

Abstract

We are currently using qualitative methods to research factors that contribute to interactions between employees and customers.

Keywords:

Social interaction, coffee shop, employee, customer, observation.

Co-presenters

Codi Miller; Ella Ergazos

Status

Undergraduate

Department

Communication Studies

College

Scripps College of Communication

Campus

Athens

Faculty Mentor

Miller, Jerry

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Employee and customer interaction within coffee shops.

We are currently using qualitative methods to research factors that contribute to interactions between employees and customers.